Testing Manager

Company: Bank of America
Location: Charlotte
Posted on: April 14, 2025

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!Job Description:This job is responsible for owning operational risk to execute an effective testing program per requirements, contributing to the identification of themes and trends at the front-line unit, control function and enterprise level. Key responsibilities include being accountable for oversight of test execution for the Independent Testing Function. Job expectations include ensuring quality testing execution, reporting and analysis of results.Responsibilities:

• Participates in routines involving Front Line Unit/Control Function compliance and regulatory agencies.
• Translates business strategy into work programs and processes due to high level expertise.
• Oversees independent testing in support of coverage needs identified by Compliance and Operational Risk officers and/or Front-Line Unit process owners, inclusive of transactional, qualitative, onsite, employee quality review, and surveillance testing.
• Manages the quality of the end-to-end execution process in accordance with the Independent Testing Enterprise Policy and Standard.
• Translates business strategy into work programs and processes.Managerial Responsibilities:This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
• Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company O&I goals.
• Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
• Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
• Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
• People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
• Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
• Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
• Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.Skills:

• Attention to Detail
• Monitoring, Surveillance, and Testing
• Problem Solving
• Data Privacy and Protection
• Influence
• Interpret Relevant Laws, Rules, and Regulations
• Issue Management
• Reporting
• Quality AssuranceRequired Education & Experience:Bachelor's degrees or above in fields including but not limited to: Finance, Economics, Mathematics, Computer Science, Statistics, Process and Mechanical Engineering, Operations Research, Data Science, Accounting, Business Administration.7+ years of relevant work experience.Required Skills:
  • Ability to build relationships and effectively influence key stakeholders.
  • Adept at detecting and remediating organizational/process weaknesses and deficiencies.
  • Feels ownership and accountability for delivering high quality work, able to balance multiple priorities and meet strict deadlines.
  • Strong written, verbal, presentation creation and delivery skills.
  • Well organized with attention to detail.
  • Cultivates talent, able to recruit, train and retain teams with diverse backgrounds.
  • Ability to manage teams to deliver high quality work in a timely manner.
  • Willing to challenge the status quo and with a track record of driving change.
  • Experience implementing process improvements and automation.Desired Skills and Experience:
    • Business Acumen: Deep knowledge of relative Laws, rules, and Regulations applicable for their coverage area/portfolio.
    • Controls Testing: Prior experience in Risk, Compliance, Finance, or Audit.
    • Certifications: Certified Risk Management Professional (CRMP), Certified in Risk and Information Systems Control (CRISC), Certified Internal Auditor (CIA), Financial Risk Manager (FRM) Certification or Certified Regulatory Compliance Manager (CRCM).Bank of America is committed to help employees through the transition period when they're displaced as a result of a workforce reduction, realignment or similar measure.
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Keywords: Bank of America, Rock Hill , Testing Manager, Accounting, Auditing , Charlotte, South Carolina