Merchant Services Contract Manager I
Company: Disability Solutions
Location: Charlotte
Posted on: October 24, 2024
Job Description:
Job Description:At Bank of America, we are guided by a common
purpose to help make financial lives better through the power of
every connection. Responsible Growth is how we run our company and
how we deliver for our clients, teammates, communities and
shareholders every day.One of the keys to driving Responsible
Growth is being a great place to work for our teammates around the
world. We're devoted to being a diverse and inclusive workplace for
everyone. We hire individuals with a broad range of backgrounds and
experiences and invest heavily in our teammates and their families
by offering competitive benefits to support their physical,
emotional, and financial well-being.Bank of America believes both
in the importance of working together and offering flexibility to
our employees. We use a multi-faceted approach for flexibility,
depending on the various roles in our organization.Working at Bank
of America will give you a great career with opportunities to
learn, grow and make an impact, along with the power to make a
difference. Join us!Job DescriptionIn Global Payments Solutions our
purpose is to develop and deliver a robust set of payment solutions
in support of our eight lines of business so consumers and
businesses choose us for their financial transaction and cash
management needs. Work with us at the confluence of responsible
growth, risk management and exceptional client care as a critical
part of the Contract Management team. The team closes contractual
negotiations with Bank of America clients around the world as
quickly and efficiently as possible, reducing time to revenue and
minimizing legal costs, while protecting both the client
relationship and BofA's risk position.The Contract Manager serves
as an internal "business consultant" regarding all contract matters
and performs the most complex work associated with client
contracting services for the organization. That work includes
drafting, negotiating, reviewing and administering complex,
high-value, multifaceted contracts, while working closely with
business stakeholders and external clients.Merchant Services
contracts may include debit, credit and gift card processing
agreements; payment gateway reseller agreements; healthcare gateway
agreements; addenda and amendments; contract template review and
updates; and new product commercializationResponsibilities
- Prepares, reviews, negotiates, and executes agreements
including master agreements and supporting documentation for
account opening, treasury management, card, foreign exchange and
trade services.
- Applies experience, industry standards and knowledge of account
documentation and products, and Bank of America policies to address
related credit, risk compliance, legal, operational and business
issues.
- Facilitates communications among sales, implementation,
product, operations, compliance, risk, credit officers, legal
staff, and client managers to promptly resolve documentation
issues.
- Capable of organizing and prioritizing a large number of
competing, complex documentation assignments to meet customer
needs.
- Draft, negotiate, review and administer complex, high-value,
multifaceted contracts, working closely with business stakeholders
and external clients.
- Perform analytic, legal and business reviews of contractual
language in contracts, schedules and amendments and develop
general, special and operational provisions in contracts to ensure
maximum benefit to the company and to limit risk.
- Apply strong verbal and written communications skills to
represent Bank of America in negotiations and communications with
clients, stakeholders and internal/external counsel at all levels
of management.
- Conduct contract administration duties including contract
request receipt, contract documentation, execution and
record-keeping, ensuring the smooth flow of contract execution and
administration.
- Develop strategies to resolve and manage potential problems on
major contracts to effectively meet organizational goals and
objectives.
- Assess and advise business personnel of contractual issues and
business risks associated with contracts to eliminate unnecessary
liability, ensure compliance and reduce legal entanglements.
- Serve as an expert resource, reinforcing, advising and
instructing company personnel on corporate policy, compliance and
legal requirements, documentation standards and options and
procedures related to developing contractual arrangements.Required
Qualifications
- Strong communicators who value giving and receiving feedback,
can easily build relationships and who are quick thinking, flexible
and always learning and sharing knowledge
- Knowledge of and comfort working with complex legal
documentation (contracts)
- Conduct negotiations effectively, balancing competing
objectives to achieve optimal results
- Handles a full workload with tight deadlines and manage
competing priorities
- Manage numerous competing, complex documentation
assignments.
- Exercise sound judgment and independent decision-making,
including knowing when to escalate contract matters and issues to
managers and/or attorneys when appropriate.
- Maintain objectivity in balancing bank risk with client needs
and satisfaction
- Reliability, discretion and ability to handle sensitive
information and maintain confidentialityDesired Qualifications
- Financial services industry experience
- Legal experience
- Company legal structures knowledge, e.g., sole proprietorships,
partnerships, limited partnerships, LLCs, corporations, trusts,
etc.
- Payment processing platforms, products and services pertaining
to completion of contracts knowledgeEducation Requirements
Undergraduate or graduate degree with Juris Doctorate degree with
paralegal/technical contract training or equivalent work
experienceSkills
- Analytical Skills
- Verbal Communication Skills
- Written Communications Skills
- Negotiation Skills
- Project Management Skills
- Process Skills
- Organizational Skills
- Prioritization SkillsShift:1st shift (United States of
America)Hours Per Week: 40
Keywords: Disability Solutions, Rock Hill , Merchant Services Contract Manager I, Executive , Charlotte, South Carolina
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