Intern - Technical Writer

Company: Itron, Inc.
Location: West Union
Posted on: January 23, 2025

Job Description:

Itron is revolutionizing how utilities and cities manage energy and water. We are committed to creating a more sustainable, resourceful world. Join us.Itron is seeking a skilled and motivated Intern to join our Documentation team to assist in creating product hardware and software documentation and managing translation.The intern will be connected to our location in West Union, SC (preferred), Raleigh, NC or Liberty Lake, WA with hybrid work flexibility.DurationPart-time hours during the academic year and full-time hours during the summer. Internship to begin March 2025.Duties & Responsibilities

• Engage with our translation vendor and AI-based translation tools to help fulfill translation needs at Itron.
• Create, develop, plan, write, and edit English-language operational, instructional, maintenance, and test procedures. As needed, prepare the files for translation.
• Research and incorporate available engineering information such as drawings, design reports, equipment, and test specifications into publications.
• Interview product development teams, marketing teams, engineers, and other technical personnel to provide accurate and comprehensive information appropriate for the targeted audience.
• Use ticket-tracking and document-authoring tools and technology to access product information and push publication deliverables through the release cycle.
• Track project assignments and keep management informed of progress.Required Skills & Experience
  • Education: enrolled in an accredited and related degree program with completion of at least two years of college-level coursework (preference for Technical Communications, Computer Science, Electrical Engineering, or related).
  • Proficiency with basic computer knowledge and Microsoft Office tools
  • Professional workplace communication skills, including ability to communicate with stakeholders globally
    • Excellent, clear, clean, accessible writing; attention to detail and technical accuracy
    • A positive attitude, willing to jump in and tackle new challenges.PreferredSkills & Experience
      • Ability to communicate complex technical topics to non-technical stakeholders both internally and externally
      • Experience with and interest in AI
      • Knowledge of MadCap Flare
      • Knowledge of a second language, other international experience or experience with translation toolsPhysical DemandsThis is a typical office job, with no special physical requirements or unusual work environment.Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for!The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills and experience.Itron is proud to be an Equal Opportunity, Affirmative Action Employer. If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email Accessibility@itron.com.Itron enables utilities and cities to safely, securely and reliably deliver critical infrastructure solutions. We provide smart networks, software, services, meters, and sensors to better manage electricity, gas, water and city services. We are dedicated to creating a more resourceful world.

Keywords: Itron, Inc., Rock Hill , Intern - Technical Writer, IT / Software / Systems , West Union, South Carolina