Bank Float Sales & Service Representative (Float Teller)
Company: First Citizens Bank
Location: Greer
Posted on: October 4, 2024
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Job Description:
Overview: Are you a people person? Be a First Citizens person.
Join our branch team and make a difference. -The Sales and Service
Representative is responsible for processing transactions and other
customer service requests in the branch. Facilitates customer
awareness and education of bank capabilities, tools, and resources.
Supports the sales efforts of a branch team by identifying and
referring sales opportunities to the appropriate bank partner. -The
successful candidate will demonstrate: -Communication Skills -
Interpersonal: Comfortable and confident with proactively engaging
in conversation -Customer Service Skills: Demonstrates
professionalism and empathy in customer interactions -Adaptability:
Has the ability to learn and adapt quickly to new information and
technology -Teamwork: Strives to build strong working relationships
with those on their team as well as cross-functional relationships
-Flexibility: Capable of handling multiple demands and can readily
shift priorities to ensure work is done efficiently -Agility: Able
to process information and move quickly through problem resolution
Responsibilities: The essential functions of the job include, but
are not necessarily limited to, the following: -Engaging customers
in conversation to understand their banking needs and preferences
-Processing transactions accurately and efficiently -Providing
assistance with account servicing needs -Facilitating customer
awareness and education of bank services, including digital banking
capabilities -Introducing customers to other branch team members or
bank partners who are able to provide solutions for their financial
needs -This position will provide coverage to multiple branches.
Qualifications: High School Diploma or GED and 6 months customer
service experience -Preferred Area of Experience: Sales -License or
Certification Type: Must possess a valid driver's license. Position
requires frequent driving to other offices, bank customers, etc.
Bank car not provided. Required -Skill(s): Financial literacy,
Knowledge of retail banking products and services -First Citizens
benefits programs are designed to meet our associates where they
are in life. Full-time associates (20+ hours) are offered a
comprehensive benefits program, with customized offerings,
including those designed to support families, however defined. More
information regarding our benefits offerings can be found here:
Keywords: First Citizens Bank, Rock Hill , Bank Float Sales & Service Representative (Float Teller), Sales , Greer, South Carolina
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