Sales & Service Representative (Part-Time Teller)
Company: First Citizens Bank
Location: Hendersonville
Posted on: October 4, 2024
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Job Description:
Overview: Are you a people person? Be a First Citizens person.
Join our branch team and make a difference. -The Sales and Service
Representative is responsible for processing transactions and other
customer service requests in the branch. Facilitates customer
awareness and education of bank capabilities, tools, and resources.
Supports the sales efforts of a branch team by identifying and
referring sales opportunities to the appropriate bank partner. -The
successful candidate will demonstrate: -Communication Skills -
Interpersonal: Comfortable and confident with proactively engaging
in conversation -Customer Service Skills: Demonstrates
professionalism and empathy in customer interactions -Adaptability:
Has the ability to learn and adapt quickly to new information and
technology -Teamwork: Strives to build strong working relationships
with those on their team as well as cross-functional relationships
-Flexibility: Capable of handling multiple demands and can readily
shift priorities to ensure work is done efficiently -Agility: Able
to process information and move quickly through problem resolution
-Part-Time 24 Hours Per Week: -Monday, Wednesday, & Friday
8:30-5:15 Responsibilities: The essential functions of the job
include, but are not necessarily limited to, the following:
-Engaging customers in conversation to understand their banking
needs and preferences -Processing transactions accurately and
efficiently -Providing assistance with account servicing needs
-Facilitating customer awareness and education of bank services,
including digital banking capabilities -Introducing customers to
other branch team members or bank partners who are able to provide
solutions for their financial needs Qualifications: High School
Diploma or GED and 6 months customer service experience -Preferred
Area of Experience: Sales -Skill(s): Financial literacy, Knowledge
of retail banking products and services -First Citizens benefits
programs are designed to meet our associates where they are in
life. Full-time associates (20+ hours) are offered a comprehensive
benefits program, with customized offerings, including those
designed to support families, however defined. More information
regarding our benefits offerings can be found here:
Keywords: First Citizens Bank, Rock Hill , Sales & Service Representative (Part-Time Teller), Sales , Hendersonville, South Carolina
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