Counter Sales
Company: Hubbard Pipe & Supply Inc
Location: Salisbury
Posted on: October 12, 2024
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Job Description:
Description:Hubbard Supplyhouse is seeking an energetic,
self-motivated individual to join our family-like atmosphere. We
are a plumbing, lighting, and irrigation distributor that assists
local builders, plumbers, and homeowners in the creation of
beautiful living spaces with kitchen and bath fixtures, as well as
residential and commercial lighting. We are a family-owned,
Christian company that believes in taking care of our customers and
employees. The ideal candidate will have previous sales experience,
enjoy working with customers to help direct their vision into a
reality and excel in a team first work environment.The Counter
Salesperson will increase sales and customer satisfaction by
efficiently and courteously assisting walk-in and telephone
customers in the selection and acquisition of needed products, by
applying technical knowledge to satisfy customer
needs.Responsibilities And DutiesCustomer Service Results and
ResponsibilitiesAnswers incoming telephone calls and greets
customers who walk in the store. Handles multiple customers and
customer requests simultaneously while maintaining a friendly and
professional manner.Assists customers in making product selections
by asking questions and actively listening to identify customer
needs. Assists with system or product troubleshooting and answering
technical questions. Identifies alternate or substitute products to
meet customer needs.Researches and sources products for customers
using a variety of tools.Enters sales orders into Eclipse ERP for
invoicing or cash payments. Processes customer returns and
warranties following company guidelines.Follows up promptly on all
customer requests for information, quotes, alternative parts and
delivery dates. Proactively communicates with customers about any
expected delays or issues with their order.Develop good working
relationships and rapport with customers. Greets regular customers
by name.Maintains the highest standards in cleanliness and
appearance of the showroom through stocking shelves, housekeeping,
creating displays, etc.Resolves customer complaints and disputes in
a timely, professional manner that balances customer requests with
business needs.Follows company pricing and credit guidelinesSales
Results and ResponsibilitiesPrepares and issues sales quotes
following company guidelines. Follows up on quotes to secure
sales.Educates customers/prospects re: the variety of products
available for sale and the benefits of shopping at Hubbard Pipe and
SupplyIncreases customer satisfaction and store profitability by
proactively recommending additional items a customer might need and
promotions that might interest them.Uncovers and communicates sales
lead information to outside sales staff and management.Promotes
surplus, sale, discounted, and obsolete inventory to customers in
order to maintain proper inventory levels and communicates
unexpected increases or decreases in product demand and inventory
to purchasing or management.General Results
ResponsibilitiesMaintains knowledge of new and existing products
and inventory by participating in training and seeking knowledge
from experienced staff members and factory reps.Assists in
receiving, shipping, and general warehouse duties as
needed.Completes all transactions and necessary paperwork
accurately and in a timely
manner.Requirements:PI20a02480b2c9-25660-35615934
Keywords: Hubbard Pipe & Supply Inc, Rock Hill , Counter Sales, Sales , Salisbury, South Carolina
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